This Privacy Policy applies to all personal information you may provide to us and personal information we hold about you. By providing us with your personal information, you will be deemed to have agreed to all terms, conditions and statements in this Privacy Policy. If you do not agree, please do not provide us with any personal information.
In order to protect the confidentiality of the personal data you provide to us, we adhere to the following data privacy principles:
1. We only collect personal data that we believe is relevant and necessary for our business operations.
2. We will not disclose your personal data outside Myragie unless we explicitly notify you or get your consent or required by law.
3. Our goal is to ensure that your personal data is accurate and up-to-date.
4. We maintain appropriate security systems designed to prevent unauthorized access to your personal data.
Personal information we collect from you
Personal information refers to any information, whether recorded in material form or not, from which an individual can be obviously identified, or the entity holding the information can reasonably and directly determine the individual’s identity, or when the information is combined with other information, it can directly and positively identify an individual.
We may collect the following personal information about you:
(a) Identity Data, such as your name, gender and date of birth;
(b) Contact Data, such as billing address, delivery address, email address and telephone number;
(c) Account Data, such as bank account and payment details;
(d) Transaction Data, such as details of payments to and from you and other details of products and services you purchase from us;
(e) Technical Data, such as Internet Protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and other technology on the devices you use to access the Website;
(f) Profile Data, such as your username and password, purchases or orders you make, your interests, preferences, feedback and survey responses;
(g) Usage Data, such as information about how you use the Website, products and services; and
(h) Marketing and Communications Data, such as your preferences in receiving marketing from us and third parties and your communications preferences.
In the course of your use of the Website and provision of the Services, we may receive your Personal Data in the following circumstances:
(a) when you create an account with us;
(b) when you apply for any of our services or purchase any products offered on the Website;
(c) when you use any features or functionality available on our Website or Services;
(d) when you subscribe to our publications or marketing materials;
(e) when you enter a competition, promotion or survey;
(f) when you log into your account on our Website or interact with us through external services or applications; and
(g) when you interact with us offline, including when you interact with our customer service staff.
You may only submit Personal Data that is accurate and not misleading, and you must keep it up to date and notify us of any changes. As part of our customer verification process, we have the right to request documentation to verify the Personal Data you have provided.
We are only able to collect your Personal Data if you voluntarily submit it to us. Unfortunately, if you choose not to submit your Personal Data to us or subsequently withdraw your consent for us to use your Personal Data, we may not be able to provide you with our Services or access to the Website.
Use of Personal Information
We may collect and use your personal information for some or all of the following purposes:
(a) operating our website and/or its subdomains (the “Website”);
(b) performing our statutory functions and administering our activities;
(c) communicating with our members and customers;
(d) updating your personal information and contact information;
(e) in the course of or in connection with our obligations to provide the goods and/or services you have requested;
(f) verifying your identity;
(g) responding to, processing and addressing your queries, requests, applications, complaints and feedback;
(h) managing your relationship with us;
(i) processing payments or credit transactions;
(j) complying with any applicable laws, regulations, codes of practice, guidelines or rules, or assisting in enforcement and investigations conducted by any government and/or regulatory authorities;
(k) statistical, analytical, planning and reporting;
(l) any other purpose for which you provide the information; and
(m) any other incidental purpose related to or connected with the above.
Transfer of Personal Information
Myragie will disclose personal information when required by law, for example in response to a court order or a request from a law enforcement or regulatory body.
Myragie may transfer your personal information to third parties such as employees, related companies (including subsidiaries and associated companies within the Myragie group), joint venture partners, agents, independent contractors, business partners and service providers as necessary for any of the purposes listed above. Where personal information is provided to third party organisations, it will only be transferred to third parties who respect the privacy of the individual and are under a duty of confidentiality to Myragie.
Accuracy of Personal Information
Myragie has certain procedures in place to ensure that personal data is reasonably accurate, complete and relevant for the purposes for which it is used. Myragie is committed to ensuring that your data is accurate and up to date. However, we rely on you to disclose all material information to us and to inform us of any errors or changes in such information.
Individuals can have their personal data amended as required, as detailed in the “Accessing and Correcting Your Data” section below.
Withdrawal of Your Consent
Your consent to the collection, use and disclosure of your personal data will remain in effect until you withdraw it in writing. You may withdraw your consent and request that we stop collecting, using and/or disclosing your personal data for any or all of the purposes listed above by submitting a request in writing or by email to our Data Protection Officer at the following contact details:
Email: [email protected]
Address: 275 TAMPINES STREET 22#03-98 SINGAPORE(520275)
Once we have received your written request to withdraw your consent, it may take us a reasonable amount of time (depending on the complexity of the request and its impact on our relationship with you) to process your request and inform you of the consequences of our consent to such request, including any legal consequences that may affect your rights and liabilities towards us. Generally, we will process your request within ten (10) business days of receiving your request.
While we respect your decision to withdraw your consent, please note that depending on the nature and scope of your request, we may not be able to continue to provide you with our goods or services, in which case we will notify you before completing the processing of your request. Please notify us if you decide to cancel your withdrawal of consent.
Please note that withdrawing consent will not affect our right to continue to collect, use and disclose personal data, provided that applicable law permits or requires such collection, use and disclosure without consent.
Updating your personal data
It is important that the personal data you provide to us is accurate. It is your responsibility to inform us if your personal data changes or if you believe that the personal data we hold about you is inaccurate, incomplete, misleading or out of date. You can update your personal data at any time by accessing your account on the Website. If you are unable to update your personal data through your account, you may contact us at [email protected] to update it.
If your personal data is still necessary for the purposes listed above, we will take steps to share updates to your personal data with third parties and affiliates with whom we have shared your personal data.
Security of your personal information
To protect your personal data from unauthorized access, collection, use, disclosure, copying, modification, disposal or similar risks, we take appropriate administrative, physical and technical measures, such as:
(a) limiting access to personal data to only those individuals who need access;
(b) maintaining technology products to prevent unauthorized computer access;
(c) deleting or anonymizing your personal data in accordance with the standards required by applicable law when it is no longer required for any legal or business purpose; and
(d) using 128-bit SSL (Secure Sockets Layer) encryption technology when processing your financial details.
If you believe that Myragie has breached your privacy, please contact us at [email protected].
However, you should be aware that no method of transmission over the Internet, or method of electronic storage, is completely secure. While security cannot be guaranteed, we strive to protect the security of your information and are continually reviewing and enhancing our information security measures.
Your password is the key to your account. Please use unique numbers, letters and special characters and do not disclose your Myragie login password to anyone. If you do disclose your password to others, you will be responsible for all actions taken under your account and their consequences. If you lose control of your password, you may lose substantial control over your personal and other data submitted to Myragie. You may also be subject to legally binding actions taken on your behalf. Therefore, if your password is compromised for any reason, or you have reason to believe that your password has been compromised, you should contact us immediately and change your password. When you have finished using a shared computer, please log out of your account and close your browser.
Retention of Personal Data
We may retain your personal data for as long as necessary to fulfill the purpose for which the personal data was collected, or as required or permitted by applicable law.
We will cease to retain your personal data or delete the means by which the data can be associated with you once we reasonably believe that retaining your personal data is no longer necessary for the purpose for which the personal data was collected and is no longer necessary for legal or business purposes.
Transfer of Personal Data Outside of Singapore
We generally do not transfer your personal data to countries outside of Singapore. However, if we do so, we will obtain your consent and take steps to ensure that your personal data continues to receive a standard of protection at least equivalent to that required by the PDPA.
Opt-out
If you have previously opted-in to receive our newsletter or promotional or marketing communications and later decide that you no longer wish to receive such communications via email or other medium, please send an email stating your intention to [email protected] from the address you wish to be removed. Your opt-out of receiving our newsletter or promotional and marketing communications will not (a) prevent us from contacting you via email or other means to discuss your existing or past relationship with us and (b) prevent us from accessing and reviewing your personal information in the course of maintaining and improving the Site.
Collection of Computer Data
We or our authorized service providers may use cookies, web beacons, and other similar technologies to store data to help provide you with a better, faster, more secure, and personalized experience when you use the Services or visit the Site.
When you access the Site through a computer, mobile device, or any other device with an Internet connection, our company’s servers will automatically record data that your browser sends each time you visit the Site. This data may include:
(a) the IP address of your computer or device;
(b) browser type;
(c) the webpage you visited before coming to our website;
(d) the pages within the website that you visit; and
(e) the time spent on pages, items and data searched for on the website, access times and dates, and other statistics.
This data is collected for analysis and evaluation purposes to help us improve our website and the services and products we offer.
Cookies are small text files (usually consisting of letters and numbers) that are placed in your browser or device memory when you visit a website or view a message. They enable us to recognize a specific device or browser and help us personalize content to match your preferences more quickly and make our services and website more convenient and useful to you.
You can manage and delete cookies through your browser or device settings. For more information on how to do this, please visit your browser or device’s help materials.
Web beacons are small graphic images that may be included on our services and websites. They allow us to count users who have viewed those pages so that we can better understand your preferences and interests.
Age of Consent
By using this website, you represent that you are at least the age of majority in your jurisdiction, or that you are the age of majority in your jurisdiction and have obtained our consent to allow any of your minor dependents to use the website.
Notices
We may provide you with notices regarding your use of the website by sending an email to the email address listed in your account information, posting a letter to the contact address listed in your account information, or posting a notice on the website when you access your account. You agree that we may provide you with notices by such means.
Governing Law; Jurisdiction
By accessing and using this website and its online services, you expressly agree that all such access and use shall be governed by and construed in accordance with the laws of Singapore. You further acknowledge and agree that any and all disputes, claims or controversies, regardless of their nature or whether arising directly or indirectly, arising out of your access to or use of this website shall be subject to the exclusive jurisdiction of the courts of Singapore. You agree to waive any other jurisdiction, including without limitation, the jurisdiction of the local courts.
Changes to this Privacy Policy
We are continually evaluating our privacy practices in light of new technologies, business practices, and customer needs. Our privacy policy may change as we update and diversify our services. Please check this page periodically for updates. Please note: By using or registering on this website or providing personal information, you agree to be bound by the applicable terms of our Privacy Policy.
Use of this website constitutes consent
By accessing this website, you signify your acceptance of the provisions of this Privacy Policy with respect to non-personally identifiable information. By providing your personally identifiable information through this website, you signify your acceptance of the provisions of this Privacy Policy with respect to your personally identifiable information. If you disagree with anything stated in this Privacy Policy, you may discontinue use of this website. Your continued use of any part of this website following the posting of changes to the Privacy Policy constitutes your acceptance of those changes.
Contact us
You may contact our Data Protection Officer at [email protected].
Last modified: July 6, 2024
